One platform. Two halves of the loop. Signals listens. Sandboxes ships.
Signals
Customer voices, team ideas, and business context, weighted into the order you should build next.
Sandboxes
A shared cloud preview of every spec, AI-scaffolded and team-refined, where your team and stakeholders align before code merges.
Outcomes that compound.
From raw customer signal to a first draft spec, end to end. Down from 6 weeks before Colabyr.
less noise to triage every week
of shipped features traceable to real customer signal
Every surface earns its place in the loop.
Inbox
Intercom, Zendesk, Gong, NPS, reviews, product events. One feed, always listening.
We churned because we couldn’t scale on mobile.
6mMaria K. · NorthwindFiltering breaks on workspaces over 50k items.
2hLucas T. · Helix RoboticsWishlist: keyboard shortcuts for triage.
5hJames L. · #feedback
Themes
Voices grouped by what they're actually asking for, sized by who's asking.
Roadmap
Themes ranked by demand, with the revenue at stake on each one.
- Mobile stability - iOS 1728 accountsFlagged by Apex LabsQ3
- Workspace performance at scale38 accountsQ3
- Bulk-edit shortcuts11 accountsQ4
Features
Each theme, drafted as a feature spec with problem, evidence, and scope.
Settings view crashes on iOS 17.
Native crash on Settings open since iOS 17.4. First flagged by Apex Labs, now reproduced across 28 accounts.
Sandbox
Each spec, running in the cloud. Click through, comment, ask the agent to change it. No code required.
On it. Reading the spec.
Chips render in a single flex row. Adding wrap + an overflow guard for narrow viewports.
Verify across the reported viewport widths?
All clean. Rolling 4.2.1 to canary at 5%.
Uploading build 4.2.1 to TestFlight
Correspondence
From 'we heard you' to 'we shipped it.' Personalised, queued, three stages.
iOS 17 Settings crash, fixed.
Devansh, you flagged the Settings crash on iOS 17. We just shipped a fix.
Build 4.2.1 is rolling out across Apex Labs devices today. Sorry it took 5 days.
